RIGHT OF WITHDRAWAL

Returns/Exchanges

Return
If you wish to exercise your right of withdrawal because you need a different size or want to return your order, you have a 14-day right of return to carry out the cancellation.

For example, you can write us an email or leave a note in the package to explain your cancellation.

Return shipping
We are convinced that you will like our high quality! If that is not the case or a size does not fit you, then you as the buyer would bear the costs of return shipping in accordance with our right of withdrawal. We will cover the delivery costs for orders worth €75 or more and offer you size advice at any time, for example by email or Instagram direct message.

Please send the goods back to us in new, undamaged condition (MJ-Engineering GmbH, Birkenwaldstraße 38, 63179 Obertshausen). We will refund the purchase amount as soon as the goods have been checked - this may take a few days.

Right of Withdrawal

(Consumer is any natural person who concludes a legal transaction for purposes that can predominantly neither be attributed to their commercial nor their independent professional activity.)

 

Right of withdrawal

You have the right to withdraw from this contract within fourteen days without giving any reason.
The cancellation period shall be fourteen days from the day

– on which you or a third party other than the carrier designated by you takes possession of the goods, provided that you have ordered one or more goods as part of a single order and these are or will be delivered as a single item;

– on which you or a third party other than the carrier designated by you took possession of the last good, provided that you have ordered several goods as part of a single order and these are delivered separately;

To exercise your right of withdrawal, you must contact us (MJ-Engineering GmbH, Birkenwaldstraße 38 , 63179 Obertshausen, telephone number: 06104 9533919 , email address: info@mj-e.de ) by means of a clear statement (e.g. e-mail) of your decision to withdraw from this contract.

To meet the cancellation deadline, it is sufficient for you to send your communication concerning your exercise of the right of cancellation before the cancellation period has expired.

 

Consequences of revocation

If you cancel this contract, we will refund all payments that we have received from you, including delivery costs (with the exception of additional costs resulting from your choice of a type of delivery other than the cheapest standard delivery offered by us), promptly and at the latest within fourteen days from the day on which we received notification of your cancellation of this contract. For this refund, we will use the same means of payment that you chose for the original transaction, unless something else was expressly agreed with you; under no circumstances will you be charged any fees for this refund.

We may refuse repayment until we have received the goods back or until you have provided evidence that you have returned the goods, whichever is the earlier.

You must return or hand over the goods to us promptly and in any event no later than fourteen days from the date on which you notify us that you have cancelled this contract. This deadline is met if you send the goods before the expiry of the fourteen-day period.

You, as the buyer, bear the direct costs of returning the goods.

You only have to pay for any loss of value of the goods if this loss of value is due to handling by you which is not necessary to check the quality, properties and functioning of the goods.

Grounds for exclusion or expiration

The right of withdrawal does not apply to contracts

– for the supply of goods which are not prefabricated and for whose production an individual selection or determination by the consumer is decisive or which are clearly tailored to the personal needs of the consumer